Our Consulting Process

A clear, five-step process for every project, from initial brief through to sign-off and beyond.

The Consulting Process

How Our Consulting Process Works

A client brings a requirement. We meet, draw up a brief, and provide a project plan with a quotation. Once accepted, we complete the work and invoice accordingly. Ongoing maintenance is arranged as needed.

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01

Discovery and Analysis

Understand the business, what the client wants, and what they actually need — these are rarely the same thing.

02

Strategy Development

Determine the best approach. Every project balances three essentials: specifications, budget, and time.

03

Implementation

Execution varies by project type. The most common cause of delay is waiting on content from the client.

04

Monitoring and Optimisation

We keep the client updated throughout, staying within spec, budget, and time.

05

Delivery

Delivered and signed off by both parties. Ongoing maintenance begins where relevant.