What is Included
Sometimes clients want to take the development we do for them much further. To make this viable for both parties, we offer a SLA (Service Level Agreement) that offers a better structured payment system. It requires a monthly upfront payment in exchange for support that will be much wider than just ad-hoc assistance and support. The SLA reduces the initial financial burden for the client and spreads it over a longer period of time.
- Available mostly with the Medium package and Premium package and specialised programming services such as inventory management systems. For clients with other packages but which require a lot of regular additions and changes, a service level agreement can still be negotiated.
- Smaller initial investment than with other package options.
- Cost of investment spread over a longer period.
- Cost includes ad hoc maintenance that would otherwise have been invoiced at the full hourly rate. It is important to note that we keep our eyes on your website all the time. There are things that could go wrong and no service provider or client website is immune to this. These include SSL certificate renewals, sitemap updates, and client requests for other maintenance.
Payment
Payment is via a PayFast debit order.
Cost
The cost is determined by what the client wants and the period over which the client pays.
Other Packages
- Entry Level Package (from R6 000) – ideal for personal brands, small businesses, and landing pages.
- Medium Level Package (from R14 000) – ideal for established businesses and professional services.
- Premium Level Package (from R19 000) – fully custom development, negotiated to your requirements.